Privacy Policy
This policy explains what information Vidioza processes, why we process it and the choices available to you.
Effective date: July 18, 2026
Information we collect
We may collect account details, workspace membership, billing status, project settings, uploaded media, generation prompts, support messages and product usage events.
Connected platforms may provide account identifiers, profile details, posting status and permitted analytics. We only request scopes needed for the features you enable.
How we use information
- Provide authentication, storage, generation, rendering and publishing workflows.
- Process payments, credits and subscription status.
- Secure the service, prevent abuse and investigate failures.
- Provide support and communicate important account changes.
- Improve product reliability using aggregated or de-identified data where practical.
AI and media providers
Selected prompts and media may be sent to configured script, voice, image, video, stock or render providers. Provider terms and retention practices apply. Workspace administrators should review provider settings before using sensitive content.
Data sharing
We share information with service providers that support hosting, authentication, payments, storage, monitoring and media generation. We may also disclose information when required by law or to protect users and the service. We do not sell personal information.
Retention and security
We retain information while your account is active and as reasonably needed for legal, billing, security and operational purposes. We use access controls, encrypted transport and workspace isolation, but no system can guarantee absolute security.
Your choices
You may update account details, disconnect social accounts, delete projects and request account deletion. Depending on your location, you may have rights to access, correct, export, restrict or delete personal information.
Cookies
Vidioza may use essential cookies for authentication, security and session persistence. Optional analytics or marketing cookies should not be activated without the consent required in your jurisdiction.
Contact
Privacy questions and requests can be submitted through the Vidioza support page. Identity and workspace authority may need to be verified before a request is completed.