Data Deletion Policy

Request deletion from Settings by entering the displayed confirmation phrase. Access is disabled immediately and permanent deletion is queued for the documented retention period. The shared demo account cannot be deleted.

Only the workspace owner can request workspace deletion. Private media access and automations are disabled immediately; stored objects require the configured purge worker. Individual media deletion removes the private object before clearing its database reference.

Disconnecting an account removes its stored access and refresh tokens from Vidioza. You may also need to revoke Vidioza from the platform's own account settings.

Billing, consent, publishing and security records may be retained when required for accounting, disputes, fraud prevention or legal compliance. Backups may retain deleted bytes until their configured recovery window expires.

Submit deletion questions through the Vidioza support page. Identity and workspace authority must be verified before processing an external request.